Using controlled force, pull the blue handle upwards until the printhead is released from the carriage assembly, as shown in Figure 3. If it prints successfully, go to software troubleshooting. This can take several minutes. Access the Paper menu on the printer by highlighting the icon that looks like a roll or sheet of paper, then press ENTER. The printheads, as shown in Figure 1. Inserting a new printhead. You can then call up the information about any of the printheads.

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Color calibration Color calibration is the process of matching the ink with the paper. Insert a new printhead, ensuring that the colored label on the printhead corresponds to that on the printhead slot, as shown in Figure 4. Do not turn the power off with the power switch.

Modify your browser’s settings to allow Javascript to execute. You can then call up the information about any of the printheads.

DesignJet 500/800

Exit the printer’s menu by pressing the MENU button. Setup printheads are special nonprinting components required desigbjet for the setup of the printer.

Do not turn power off or unplug the printer, until prompted, on the front panel display.


See your browser’s documentation for specific instructions. If any of the printers are out of date, the application will prompt desginjet update. Europe, Middle East, Africa.

From the main front-panel menu, select ink system and press enter. Try dezignjet different parallel port mode on the computer. Open the folder when prompted, once the download is complete. Delete any print jobs from the Macintosh Print monitor or Desktop Print monitor.

hp designjet / 24″ & 42″ wide format plotter paper and ink cartridge supplies

Europe, Designnjet East, Africa. Once the upgrade is done, the printer will return to a Ready state. This can take several minutes. If the System Maintenance Utility has been downloaded correctly from www.

Please try again shortly. Turn the printer off, then on to clear the system error and reload the cut-sheet media, if necessary. When all cartridges have been successfully installed, the printer’s icons will stop flashing. Javascript is disabled in this browser. If this is the case, please refer to the documentation or technical support services provided with the other printer. Double-click the printer that needs to be upgraded, then click Next. If using a parallel cable, dfsignjet that the cable is less than three meters long and dsignjet IEEE compliant.

Upgrade process If the System Maintenance Utility is unable to successfully upgrade firmware to a printer, send the files by connecting the printer to a PC through the parallel port.


The ink level may show up to one-eighth full, and for some CAD drawings this can be adequate for an appreciable time. Send a test print from the printer driver. Lifting up the blue handle. Closing the latch on the printhead cover. Other devices such as switchboxes can interfere with the communication between the computer and the printer. Using the Arrow keys, scroll down to view the printer’s current firmware revisions.

Not all paper types are supported for alignment; the printer will tell you if you load the wrong type. Some peripheral devices have port monitoring software that can interfere with communication to the HP Designjet and series printer via a parallel port.

Once the update deesignjet complete, a descriptive drawing showing the printer being unplugged will be displayed on the front panel.